Privacy Policy

1. IntroIntroductionction

Welcome to HomeCreat's Privacy Policy. We value your trust and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you use our in-home TV and smartphone installation services.

2. Information We Collect

• Details information (name, address, Contact details, email)
• Service preferences (TV plans, mobile plans, installation details)
• Device information (TV model, smartphone type)
• Payment details (securely processed and encrypted)

3. How We Use Your Information

We use your data to:

• Provide and improve our home tech installation services
• Process payments and send invoices
• Communicate about appointments and service updates
• Offer personalized recommendations for TV calibration and smart home setup

4. Data Protection

HomeCreat employs inindustrystry-standard security measures to protect your information, including:

• Encryption of sensitive data
• Regular security audits
• Strict access controls for our staff
• Secure data storage for home AV installation records

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccuracies in your information
• Request deletion of your data
• Opt-out of marketing communications

6. Cookies and Tracking

We use cookies to enhance your experience on our website. These help us remember your preferences for TV wall mount services and smartphone setup options. You can manage cookie preferences in your browser settings.

7. Third-Party Services

We may use trusted third-party services for:

• Payment processing
• Customer assistance
• Analytics to improve our cable installation and phone network setup services

These partners are bound by strict confidentiality agreements.

8. Updates to This Policy

We may update this policy to reflect changes in our practices or for legal reasons. We'll notify you of any significant changes via email or through our website.